Comments on Ambient KM: Don't get stuck progressing KM

No you're not Murali, the topic on measurement...

2009-06-10T16:00:26.046+08:00

No you're not Murali, the topic on measurements is always at the back of my mind. For KM measurements, it's really hard to justify in terms of $ value. If done so, it'll probably be coupled with some assumptions. There are a few measurement methods such as extrapolation and correlation. But I prefer to see it from a cause and effect perspective, and collecting stories about the effect

Sorry if I am taking a slight tangent here. When y...

2009-05-11T16:06:00.000+08:00

Sorry if I am taking a slight tangent here. When you say value that a change "will" add are you referring to measuring value as options or even $ attributable measurements.

As you are keen on such stuff is there a method that you found useful for value measurements?

So far I have used only margins and overruns (widely accepted value measures) for a value add measure, but it

Thanks for your comment Murali. I agree that quali...

2009-05-11T15:11:00.000+08:00

Thanks for your comment Murali. I agree that quality reflection is important.

It also means we need to have the flexible and courage to shake off or change things that don't work well as a result of that reflection.

Having said so, I'm extremely particular about the amount of value that a change will add, or should we invest our efforts elsewhere (the breadth)

Fully agree Simon. Most KM jobs promise it will b...

2009-05-11T14:13:00.000+08:00

Fully agree Simon.
Most KM jobs promise it will be strategic, you are most likely to get stuck doing operational stuff internally.

2 points I would like to add is
1. Doing operational work has a large dependency on the maturity levels of customers be it CoPs or projects or others on the strategies. As KM function you are forced to support all levels in one strategy or